Coronavirus (COVID-19) Information for SCOI Patients
Southern California Orthopedic Institute (SCOI) places the highest priority on the safety of our patients, staff and providers, while maintaining high-quality clinical care at all our facilities. In an effort to protect everyone, we ask that you work with us to minimize the risk of infection and spreading of germs.
We have instituted extra precautions to ensure the safety of our values patients and staff. We are also asking patients to assist us in reducing the risk of exposure for the benefit of our community and team members:
- If you are ill, have a fever, cough, or respiratory condition, have a compromised immune system, are in any other group that may be at an increased risk of contracting an illness like the Coronavirus Disease, please refrain from coming to your appointment until cleared by your primary care provider. Please call us to let us know if you need to postpone or reschedule your appointment, or if you would like to use our telemedicine option.
- Please refrain from bringing anyone else with you to the appointment, other than a parent/legal guardian or care provider. Please do not bring children who are not being seen as patients to our office, for their safety and the safety of our other patients and staff.
- We are also making remote telemedicine consultations available to our patients. Click here to learn more.
Please see the video below for SCOI's enhanced safety measures
For information on the novel Coronavirus (COVID19) from the Centers for Disease Control (CDC), please go to www.cdc.gov/COVID19.
Should I keep my appointment with my SCOI provider?
Yes. Patients face no additional risk in our facilities. Please keep existing appointments, unless you are feeling unwell. If you are experiencing a fever, cough or shortness of breath, please contact our office at (818) 901-6600 to reschedule your appointment. All of our clinics, surgery centers, and other facilities remain open to serve the musculoskeletal needs of the community.
Should I wear a facemask?
In compliance with CDC, local and federal guidelines, we require all patients and visitors coming into our buildings to have a face covering. If you do not have one, we will provide a facemask for you, when available.
What is the current level of risk for novel Coronavirus?
The CDC says the immediate health risk to the general public in the U.S. is still considered low, even as additional cases are expected. For most people, the novel coronavirus produces a mild illness, and many of those infected don’t even know they have it. As with influenza, in some cases it can lead to serious illness such as pneumonia and death. It appears that the elderly and those with underlying medical conditions are most susceptible.
What are the symptoms?
The most common symptoms of the novel coronavirus are fever, cough, shortness of breath and breathing difficulties. Contact your primary care physician if you experience these symptoms and meet the criteria for exposure as determined by the CDC. Public health authorities will determine if you should be tested.
What can I do to protect myself and others?
Public health officials recommend the following steps to prevent the spread of all respiratory viruses, including influenza and COVID-19.
- Wash your hands frequently and for at least 20 seconds with soap and water. If soap and water are not available, use an alcohol-based hand sanitizer.
- Cough into your elbow or a tissue and not your hands.
- Clean and disinfect frequently touched surfaces at home, work and school.
- Avoid touching your eyes, nose and mouth.
- Avoid close contact with people who are sick.
- If you are sick, stay home and do not travel or report to work.
What is SCOI doing to protect patients?
- All visitors who enter the SCOI building need to complete the Infectious Disease Screening form prior to entry.
- All exam rooms, tables, etc. are disinfected between patients.
- All commonly used surfaces are disinfected multiple times per day.
- Rigorous hand hygiene protocol is enforced for all providers and staff.
- We are screening all patients for symptoms and travel history. Those patients with symptoms or travel exposure risk will be asked to leave and reschedule their appointment, and to contact their primary care physician or local ER for care and guidance. In the rare instance when the appointment is for a musculoskeletal emergency/urgency, we adhere to rigorous CDC and public health protocols designed to prevent transmission.
SCOI COVID-19 Visitor Policy
In order to control the number of people in our SCOI areas and minimize exposure and to be able to comply with physical distancing, any SCOI patient is not allowed to bring a visitor with them into any SCOI facility unless they require a caregiver or assistant due to disability or unless they are under age 18 and require an adult. In these instances, only one visitor is allowed. Anyone else is unnecessary and can be communicated with via telephone/email/telehealth. Any other visitors that accompany the patient will be instructed to wait outside our facilities or in their vehicles. All visitors who enter the SCOI building need to complete the Infectious Disease Screening form and have their temperature taken upon entry.
OUR THOUSAND OAKS OFFICE HAS MOVED | Our new facility is located off Russell Ranch Road in Westlake Village. MRI and physical therapy will not be moving to Westlake until February 13, but both are still available in our old Thousand Oaks office.x