Southern California Orthopedic Institute is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience.
January 1, 2020
We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.
This Policy applies to SCOI, and it governs any and all data collection and usage by us. Through the use of https://www.SCOI.com/, you are therefore consenting to the data collection procedures expressed in this Policy.
Specifically, this Policy will inform you of the following
1. What personal information is collected from you through our website;
2. Why we collect information and the legal basis for such collection;
3. How we use the collected information;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect your information.
Information We Collect
It is always up to you whether to disclose personally identifiable information to us. This website collects various types of information, such as:
• Cookie settings in Internet Explorer
• Cookie settings in Firefox
• Cookie settings in Chrome
• Cookie settings in Safari
In addition, SCOI may have the occasion to collect the type of browser you are using, device type, or the type of operating system which will assist us in providing and maintaining superior quality service.
Why We Collect Information and For How Long
We are collecting your data for several reasons:
· To better understand your needs and provide you with the services you have requested;
· To fulfill our legitimate interest in improving our services and our website;
· To send you emails containing information we think you may like, but allow you to unsubscribe at any time;
· To contact you to fill out surveys or participate in other types of market research;
· To customize our website according to your online behavior and personal preferences.
The data we collect will be stored for no longer than necessary. The length of time we retain said information will be determined based; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; and our legitimate interest in keeping such information as stated in this Policy.
Use of Information Collected
SCOI does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties. SCOI may collect and may make use of personal information to assist in the operation of our website and to ensure the delivery of the services you need and request.
At times, we may find it necessary to use your provided email as a means to keep you informed of other possible services that may be available to you from https://www.SCOI.com/. You may opt out of email communications from us at any time by sending an email to firstname.lastname@example.org, with "Unsubscribe" in the subject from the email address you wish for us to remove. You may also utilize the Unsubscribe links included in the footer of any email correspondence from us to opt out of receiving future communication.
SCOI may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.
SCOI may find it beneficial to all our customers to share specific data with our trusted partners in an effort to conduct statistical analysis, provide you with email and/or postal mail, deliver support and/or arrange for appointments to be made.
Those third parties shall be strictly prohibited from selling this information and are required to maintain the strictest of confidentiality.
SCOI various third-party social media features including but not limited to Facebook, Twitter, YouTube and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within SCOI’s control.
Disclosure of Information
SCOI may not use or disclose the information provided by you except under the following circumstances:
· as necessary to provide services you have requested;
· in other ways described in this Policy or to which you have otherwise consented;
· in the aggregate with other information in such a way so that your identity cannot
reasonably be determined;
· as required by law, or in response to a subpoena or search warrant;
· to outside auditors who have agreed to keep the information confidential;
· as necessary to maintain, safeguard and preserve all the rights and property of SCOI
SCOI greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in SCOI services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.
Children under the age of 13
SCOI’s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.
Unsubscribe or Opt-Out
All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to email@example.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. SCOI will continue to adhere to this Policy with respect to any personal information previously collected.
Links to Other Websites
Notice to European Union Users
SCOI’s operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.
SCOI takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect personal information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control. The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the Internet and website use by providing simple and secure access and communication of credit card and personal information.
Acceptance of Terms
How to Contact Us
Alexander Lepola - HIPAA Privacy Officer
Phone: (818) 901-6600 ext 2334
Van Nuys (main office)
6815 Noble Avenue
Van Nuys, CA 91405
Phone: (818) 901-6600
Fax: (818) 901-6680
If you have questions regarding our privacy practices, please contact us.
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ATTENTION! Due to construction, the patient drop-off area at our Van Nuys office will be temporarily unavailable beginning Monday, September 11, through Thursday, September 28. We apologize for any inconvenience this may cause.x